In compliance with the provisions of Regulation (EU) 679/2016, of April 27, 2016, General Protection of Personal Data, and the provisions of Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, VoilaToledo (hereinafter, "VoilaToledo") informs you that the personal data that you provide us with the use of the services offered on our website will be processed by said entity in its capacity as Data Controller.
For the purposes of processing said personal data, VoilaToledo informs you that it adopts all necessary technical and organizational measures to guarantee the security of your personal data, as well as to prevent its theft or loss, misuse, alteration, unauthorized access, always taking into account the state of the technology at all times, the nature of the personal data subject to processing and the risks to which they are exposed.
VoilaToledo processes your personal data as Data Controller, which means that it determines the purposes and means when processing the personal data that you provide us. Our identifying details are as follows:
Address: Plaza de San Agustín, 45001, Toledo.
Email: adela@voilatoledo.com
Tel.: +34 650 21 62 91 / +33 (0) 7828 19 248
VoilaToledo will only collect and process personal data of users that are adequate, relevant and limited to what is necessary in relation to the intended purposes. In this regard, the categories of personal data that will be processed consist of:
- Contact details: it will process the personal data of users, identification and contact details, such as name and surname, address, telephone number, address and country of residence, nationality, tax identification number or email address.
- General Billing data: we will process the personal data of users related to their economic sphere, such as, in addition to contact data, their address for tax purposes, their bank identification (IBAN), bank card number and other similar data.
VoilaToledo processes the categories of data indicated for the following purposes:
Maintaining contact with you as a client: we process your personal data for the purposes of managing our relationship with you and answering questions or queries. The basis that legitimises us to process your data for this purpose will be your consent, which you will have given us when you provide us with your data through the means in question (web form, telephone, etc.).
Participation in our blog: we will process your personal data relating to your email address and your name when you wish to participate and make a comment on an entry in our blog, based on the legitimising basis of your consent.
Development of the contractual relationship: we process your data to formalize and maintain the contractual relationship that binds us with you as a client and, in particular, to process your orders. In this case, the present legitimizing basis will be the execution of our contractual relationship, together with your consent.
Enabling the customer area of our website: we process your data to be able to offer you this functionality on our website, where you can access a reflection of your activity on our website. As in the previous case, the legitimizing basis that we will find in this case will be the execution of our contractual relationship and your consent.
In general, VoilaToledo does not plan to transfer your personal data to any third party, except for the Aplazame payment platform.
As an exception to the above, we inform you that VoilaToledo may transfer personal data when required to do so by legal obligation, or to respond to any claims and liabilities that may arise.
VoilaToledo may only transfer your data in cases not covered in the previous paragraph if it has your express, specific, informed and unequivocal consent.
Likewise, we inform you that third parties may process users' personal data on behalf of VoilaToledo to provide the services requested by them. Any third party that accesses personal data will be considered a data processor, and must offer sufficient guarantees to apply appropriate technical and organizational measures to comply with current data protection regulations.
The user accepts that all of his/her personal data will be transferred in full to Aplazame from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties that may need to access the files for the successful completion of the contract.
We are committed to guaranteeing the confidentiality and security of your personal data, and we also guarantee the exercise of the rights detailed below. You can exercise them by writing us an email to the address hola@VoilaToledo.es, indicating the reason for your request and the specific right you wish to exercise, specifying what the case consists of; in order to identify you, it will be necessary for you to provide us with an attached copy of your identity document. You can also exercise your rights by sending a letter by ordinary post, indicating the same details indicated for the case of communication by email.
The rights that assist you are:
Right of access: you have the right to obtain confirmation as to whether VoilaToledo processes personal data that concerns you and, if so, to access them. You will also have the right to obtain a copy of the data in question.
Right to rectification: you have the right to request the rectification of inaccurate personal data that concerns you.
Right to deletion: you have the right to request the deletion of your data, among other reasons, when the data is no longer adequate, necessary or pertinent for the purposes for which it was collected.
Right to object: you have the right to object to the processing of your personal data, for reasons relating to your particular situation. In such case, VoilaToledo will cease processing said data, unless there are compelling legitimate reasons, or for the formulation, exercise or defense of claims.
Right to limitation of processing: provided that certain conditions are met, you may request that the processing of your data be limited, in which case VoilaToledo may only process them, with the exception of their conservation, with your consent, for the exercise or defence of claims, for the protection of third party rights or for reasons of important public interest.
Right to data portability: you have the right to receive or, where appropriate, have VoilaToledo provide your personal data to third parties in a structured, commonly used and machine-readable format, provided that said processing has been based on your consent and has been carried out by automated means.
VoilaToledo undertakes to respond to all requests within the period established in current regulations.
We also inform you that you may request the protection of the Spanish Data Protection Agency (AEPD). You can find the contact details of the Agency through the website www.aepd.es
Due to the communication protocols existing on the Internet, when users visit our website, VoilaToledo automatically receives the IP address (Internet Protocol) that has been assigned to your device by your Access Provider. The registration of said IP address serves only for exclusively internal purposes, such as access statistics to this website. As a general rule, the IP address for the same user is different from one Internet connection to another, so it is not possible to track the browsing habits through the web by a particular user.
This website may contain links to other websites. You should be aware that VoilaToledo is not responsible for the privacy practices or the content of these other websites, so we recommend that you take into account that when using one of these websites, you are not responsible for the privacy practices or the content of these other websites.